# FlowForge Labs — Full Content > Single-fetch reference for AI crawlers, agents, and language models. Contains identity, voice, all 12 product summaries, pricing, and key positioning content. Last updated 2026-05-08. --- ## Identity **FlowForge Labs** designs and builds custom AI-powered systems for Indian small and medium businesses. We are not a generic software vendor — we are a partner who sits with the business, understands the workflow, and ships a system that fits exactly. - **Founder**: Parvez Mohammed (solo founder, pre-revenue) - **Based in**: Noida, Uttar Pradesh, India (Sector 58, ALT.F Coworking) - **Stage**: Pre-revenue, accepting pilot clients - **Stack**: Next.js, React, Supabase, Prisma, Vercel, OpenAI/Anthropic/Groq, WhatsApp Business API, Telegram Bot API - **Languages**: English, Hindi (interface support per client) - **Focus market**: Indian SMBs across dental, vet, salon, gym, retail, legal, physio, spa, automotive, real estate, events, supply chain - **Contact**: hello@flowforgelabs.in · WhatsApp +91 87960 89886 ## What we build We build **vertical SaaS** — software shaped to one specific industry — and **horizontal AI integrations** that plug existing operations into AI workflows. Examples: - Telegram and WhatsApp bots that let customers self-serve 24/7 (book, cancel, reschedule, get reminders, download documents) - AI-assisted dashboards for staff (smart scheduling, no-show prediction, revenue analytics, conflict detection) - Auto-generated PDFs (prescriptions, invoices, GST-compliant bills) with clinic/business branding - Automated reminders (24h, 1h, post-visit follow-ups) over WhatsApp and Telegram - Multi-tenant architectures so a single product can serve many businesses with full data isolation - Compliance-aware engineering (DPDP Act 2023, audit trails, role-based access, MFA) ## Brand voice - **Direct**: Say what we mean, no filler - **Confident**: We know our craft. Not arrogant — we never say "we're the best" - **Practical**: Real numbers, real examples, actionable. Not theoretical - **Human**: Write like explaining to a smart friend, not corporate jargon - **Indian-aware**: We know the budget realities, the WhatsApp-first reality, the GST/UPI defaults We avoid: "synergy", "leverage", "cutting-edge", "disrupt", "world-class", "revolutionize", "seamless", "end-to-end" (overused). We use: "use" not "utilize", "build" not "implement", "system/tool" not "solution", "team/owner" not "stakeholder". ## Pricing (locked 2026-04) All FlowForge products follow a 3-tier pricing model. Final price within each tier depends on industry vertical, team size, and configured modules. Pricing is in Indian Rupees, monthly. ### Starter — ₹2,999 to ₹7,999/mo - For small teams getting started, single-site, small staff - Core product modules - WhatsApp + Telegram patient/customer bot - Appointment / booking flows - Basic reports & analytics - Email support (business hours) - Secure multi-user access ### Professional — ₹9,999 to ₹24,999/mo (most popular) - Everything in Starter, plus: - Advanced reports & dashboards - Audit trail + role-based access - Custom branding - Priority email & WhatsApp support - Multi-factor authentication - Multi-seat, advanced features ### Enterprise — custom quote - Everything in Professional, plus: - API access & integrations - Dedicated support - Multi-branch / multi-location - Priority feature requests - Custom SLA - Unlimited team members **Annual discount**: 10% off when paying annually (effectively 2 months free over a year). **Trial**: 14-day pilot available on request. **Setup**: One-time setup fee depends on industry and customisation. Quoted during the discovery call. --- ## Products ### DentaFlow — AI Dental Clinic Management (LIVE) Complete dental clinic management software with appointments, patient records, prescriptions, billing, and a 24/7 Telegram + WhatsApp bot. Live in production with active pilot clinics. **Key features**: - Smart appointment management — dynamic slot blocking, conflict detection, drag-and-drop rescheduling - Telegram & WhatsApp bot — patients book, cancel, reschedule, get reminders without app downloads - Digital prescriptions — branded PDFs shared instantly via bot - Auto-reminders — 24-hour and 1-hour appointment reminders. Reduces no-shows by up to 60% - Patient records — searchable profiles with treatment history, documents, notes - Revenue analytics — daily collections, pending payments, predictive insights (Pro tier) - Multi-dentist support, per-dentist availability overrides - DPDP Act 2023 compliance — Consent table, /privacy page, grievance officer, 72h breach playbook - Audit trail — every staff action logged - AAL2-gated MFA on sensitive operations **Pricing**: Starter ₹4,999/mo (1 dentist, 300 patients, 250 appts, 2 staff, 500 WA messages) · Pro ₹9,999/mo (5 dentists, unlimited patients/appts, 5,000 WA messages, AI Briefing, NL parser) · Enterprise quote-based with custom caps + DPA + API + integrations. **Live URL**: https://dentaflow.flowforgelabs.in **Bot capabilities**: Book appointment, view appointments, cancel, reschedule, get prescription PDF, view reports, send feedback, contact clinic. **Onboarding**: Day 1 discovery call → Day 1-2 setup & configuration → Day 2 staff training → live same day. ### SupplyFlow — AI Supply Chain Management (LIVE) AI-powered supply chain management for Indian exporters. Purchase orders, factory coordination, QC reporting, deadline tracking. Live in production since 2026-04-06. **Key features**: - 22-step purchase order lifecycle mapped end-to-end - Multi-factory coordination - QC reporting workflows - Deadline tracking with WhatsApp alerts - Document management (proforma, commercial invoice, packing list, BOL, certificate of origin) - Multi-currency support **Live URL**: https://supplyflow.flowforgelabs.in **Pricing**: Portfolio Starter band begins at ₹2,999/mo. Custom pricing for exporter-grade deployments. ### VetFlow — Veterinary Practice Automation (DEMO AVAILABLE) Veterinary practice automation with pet records, vaccination tracking, intelligent appointment reminders, and species-aware care notes. **Key features**: - Pet records with breed, species, age, weight, allergies - Vaccination schedules with auto-reminders - Treatment history with photo attachments - Owner communication via WhatsApp - Multi-vet scheduling - Stock management for vaccines and medicines ### PawFlow — Pet Grooming Studio Automation (DEMO AVAILABLE, IN PRODUCTION) Pet grooming studio automation — appointment booking, service history, breed-specific care notes, loyalty programs. Phase 1 shipped 2026-04-25 with 12 domain models, RLS for 16 tables, Telegram bot live at @PawsAndClawsGroomBot. **Key features**: - 9 conversational bot flows (booking, history, loyalty, contact) - Breed-specific care templates - Loyalty point tracking - Service history with before/after photo support - Multi-groomer scheduling - Pink-themed UI optimised for grooming-studio aesthetics **Live demo**: https://pawflow-roan.vercel.app (auth-gated) ### SalonFlow — Beauty and Wellness Automation (DEMO AVAILABLE) Beauty and wellness automation. Stylist scheduling, service management, loyalty programs, walk-in queue management, package tracking. **Key features**: - Stylist-specific calendars - Service catalogue with duration + pricing - Loyalty points + referral tracking - Walk-in queue - Package management (e.g., 10-session hair spa) - Inventory for products + retail items ### GymFlow — Fitness Business Automation (DEMO AVAILABLE) Fitness business automation. Member management, class scheduling, payments, attendance tracking, trainer assignments. **Key features**: - Member profiles with body metrics tracking - Class scheduling with capacity limits - Auto-renewal reminders for memberships - Trainer-member assignments - Attendance heat-maps - Payment tracking with UPI integration ### PhysioFlow — Physiotherapy Clinic Management (DEMO AVAILABLE) Physiotherapy clinic management — patient exercises, treatment plans, progress tracking, appointment scheduling, exercise library with video. **Key features**: - Treatment plan templates - Exercise prescription with video links - Progress charts (range-of-motion, pain score) - Multi-physio scheduling - Insurance claim documentation - Recurring session packages ### SpaFlow — Wellness Spa & Ayurveda Centre Automation (DEMO AVAILABLE) Wellness spa and Ayurveda centre automation. Therapist scheduling, package management, personalised treatment tracking, dosha-aware recommendations. **Key features**: - Multi-therapist scheduling - Treatment packages (panchakarma, abhyanga, etc.) - Dosha-based personalisation - Customer wellness journey tracking - Therapist commission tracking - Inventory for oils, herbs, and consumables ### LegalFlow — Legal Workflow Management (COMING SOON) Legal workflow management for law firms. Task tracking, matter management, billable hours, team coordination, AI summarisation, document templates. In active discovery with R Associates (Delhi) since 2026-04-06. **Key features**: - Matter management with court tracking - Billable hour timesheets - Document generation from templates - AI summariser for case briefs - Task assignment with deadlines - Client portal for document sharing **Pricing model**: ₹85,000 setup + ₹18,000/month (negotiated frame). Available via letterhead quote only — not on the website. ### WheelsFlow — Automotive Service Centre Automation (COMING SOON) Automotive service centre automation. Service bookings, vehicle history, parts inventory, customer reminders, mechanic assignments. **Key features (planned)**: - Vehicle profile with VIN, service history, photos - Service booking flow with WhatsApp - Parts inventory with auto-reorder - Mechanic-job assignment - Insurance + warranty tracking - PUC + RC reminders ### RealtyFlow — Real Estate Agency Automation (COMING SOON) Real estate agency automation. Property listings, client pipelines, site visit scheduling, follow-up workflows, CRM, and document management. **Key features (planned)**: - Property listings with photos, video, 360° tours - Buyer/seller pipelines - Site visit scheduling with WhatsApp confirmations - Follow-up workflows - Document management (agreement, sale deed, etc.) - Commission tracking ### EventFlow — Event Planning & Catering Automation (COMING SOON) Event planning and catering automation. Client bookings, vendor coordination, checklists, payment tracking, guest list management. **Key features (planned)**: - Event calendar - Vendor coordination workflows - Checklist templates by event type (wedding, corporate, birthday) - Payment tracking with milestone billing - Guest RSVP management via WhatsApp - Final-week countdown automations --- ## Why FlowForge ### What makes us different 1. **Custom, not template**. Every business has nuance. We learn yours and shape software around it. Generic SaaS forces you into their workflow — we shape software around yours. 2. **Indian-aware engineering**. WhatsApp-first, UPI-default, GST-compliant, Hindi/English bilingual where relevant. Not "localized" — built for India from day one. 3. **One-day onboarding**. For most products, you go from discovery call to live system in 2-3 days, not 2-3 months. 4. **Solo-founder economics**. Lower overhead means honest pricing. We're not paying for a sales team or VC quotas. 5. **Production-grade from day one**. RLS, audit trails, MFA, DPDP compliance, 600+ tests per product. Not a demo dressed as a product. ### Who we're for - Indian SMBs with 1-50 employees - Single-site to small-multi-site operations - Owners who use WhatsApp daily and want their software to fit that reality - Practices/businesses tired of paying ₹50,000-₹2L/month for foreign SaaS that doesn't fit India ### Who we're NOT for - Enterprises with existing SAP/Oracle deployments looking for a generic add-on - Businesses wanting a 6-month consulting engagement before any code ships - Anyone expecting equity-as-payment from us — we ship clean client relationships, no equity, no seed capital ## How we work 1. **Discovery call (free, 30 min)**. We map your workflow, ask hard questions, surface what's currently breaking. 2. **Scope quote**. Within 48 hours we send a written scope with timeline, modules, price. 3. **Build sprint**. 2-6 weeks depending on vertical. You see weekly progress demos. 4. **Pilot**. 14-day pilot with real users. We watch usage, fix friction. 5. **Go-live**. Full deployment, staff training, ongoing support per chosen tier. 6. **Iterate**. Monthly check-ins, feature requests prioritised by usage data. ## Compliance & data - **DPDP Act 2023** compliant: Consent table, /privacy page with grievance officer, 72h breach playbook, request-scoped pseudonymisation for AI features (no raw PII to LLM providers cross-border) - **Cookie consent** with declined-state handling - **Audit trail** on every staff action with persistent rate limiter - **Row-level security (RLS)** on all multi-tenant tables in Supabase - **MFA** (Supabase AAL2) on org-management, user-management, messaging-config, audit-view - **Patient data residency**: Indian region (ap-south-1 / aws-1) when available - **Encrypted at rest**, TLS in transit - **No data sold or shared** with third parties ## Selected blog topics - The State of AI in Indian SMBs (2026): adoption rates, what's working, where the opportunity lies - Why WhatsApp bots are transforming small businesses in India - AI for dental clinics: a complete guide - AI for retail: inventory and billing - Why spreadsheets are killing your business - The real cost of not automating - WhatsApp vs app: what Indian customers actually use - 5 signs your business needs AI automation - A founder's guide to AI automation - Building AI systems that Indian businesses actually use - AI for law firms: task management - How to reduce appointment no-shows - Choosing the right AI partner for your business - What is vertical SaaS and why it matters for India - Why AI automation matters for Indian SMEs - Introducing SupplyFlow Full blog at https://flowforgelabs.in/blog. Each post is also accessible as markdown at `/blog/{slug}.md`. ## Contact - **Discovery call** (free, 30 min): https://flowforgelabs.in/book - **Email**: hello@flowforgelabs.in - **WhatsApp**: +91 87960 89886 - **Office**: ALT.F Coworking, Sector 58, Noida, UP 201301, India ## Legal - [Privacy policy](https://flowforgelabs.in/privacy) - [Terms of service](https://flowforgelabs.in/terms) - [Subscription terms](https://flowforgelabs.in/subscription-terms) - [Refund policy](https://flowforgelabs.in/refund-policy) - [Cookies](https://flowforgelabs.in/cookies) - [EULA](https://flowforgelabs.in/eula) - [Data Processing Agreement](https://flowforgelabs.in/dpa)