# FlowForge Labs Pricing

> Simple, transparent pricing for FlowForge Labs products. Three tiers across all verticals. Final price within each tier depends on your industry and team size. Annual billing saves 10%.

## Tiers

### Starter — ₹2,999 to ₹7,999/month

For small teams getting started.

- Core product modules
- WhatsApp + Telegram patient/customer bot
- Appointment / booking flows
- Basic reports & analytics
- Email support (business hours)
- Secure multi-user access
- Single-site, small team

CTA: [Get started →](/contact.md)

### Professional — ₹9,999 to ₹24,999/month *(most popular)*

For growing teams that need more.

- Everything in Starter
- Advanced reports & dashboards
- Audit trail + role-based access
- Custom branding
- Priority email & WhatsApp support
- Multi-factor authentication
- Multi-seat, advanced features

CTA: [Get started →](/contact.md)

### Enterprise — Custom quote

Full-scale deployment for your organisation.

- Everything in Professional
- API access & integrations
- Dedicated support
- Multi-branch / multi-location
- Priority feature requests
- Custom SLA
- Unlimited team members

CTA: [Contact us →](/contact.md)

## Discounts and trials

- **Annual billing**: 10% off (effectively 2 months free)
- **14-day pilot**: Available on request, runs against real users
- **Setup fee**: One-time, depends on industry and customisation. Quoted during discovery call.

## What's included for every tier

- Hosting on Vercel + Supabase (no extra infrastructure costs)
- WhatsApp Business API integration
- Telegram bot
- AI features (LLM-backed where it makes sense, not where it doesn't)
- Compliance: DPDP Act 2023, audit trails, RLS, MFA
- Mobile-friendly dashboard
- Indian payment gateway (Razorpay/UPI)
- GST-compliant invoicing where applicable

## What's not included (priced separately)

- Custom integrations to non-standard third-party systems
- Migration from legacy systems with non-trivial data shapes
- On-site training (we do remote training included; on-site is travel + day rate)
- Hardware (printers, payment terminals, etc.)

## How pricing actually works

1. **Discovery call** (free, 30 min): we understand your scope.
2. **Written quote within 48 hours**: pinpoint price within the tier band, setup fee, timeline.
3. **You choose monthly or annual.** Cancel any time on monthly. 30-day notice on annual.

## Refund policy

- 14-day money-back guarantee on the first paid month. No questions asked.
- Setup fees are refundable up to the start of build.
- Full policy: [/refund-policy](/refund-policy)

## Currency and tax

- Pricing in Indian Rupees (₹)
- GST applicable: 18% CGST/SGST or IGST as per your state
- International clients invoiced in USD with no GST (export of services)

## Book a discovery call

[Book free 30-min call →](/contact.md) — bring your workflow questions, leave with a written quote within 48 hours.